Astha Basnet, executive officer at Buddha Air, tells CNN Travel that the mix-up was due to two factors: “lapses in communication and failure to follow detailed standard operating procedures (SOP).”
In simpler terms, it was just a mix-up.
Due to weather conditions, many Nepali airports open later in the day during the winter. Because of that abbreviated window, it’s not unusual for multiple flights to leave in a short amount of time, and evidently that led to confusion.
Still, despite the surprise that passengers must have gotten when they pulled into the wrong airport, the situation reportedly went relatively smoothly. Once Buddha Air became aware of what happened, they had the pilots take the passengers on to Janakpur as planned. There are no direct flights between Pokhara and Janakpur, so the airline was granted special permission to fly there.
The 69 passengers on board — 66 adults and three children — made it to Janakpur safely, albeit a few hours behind schedule. There were no reported mechanical issues with the plane itself.
Buddha Air is a Nepal-based airline that was founded in 1996 and began operations the following year.
Basnet confirms that the airline crew will receive additional training following the flight mix-up and that the airline has modified its existing flight manuals.
Passengers figured out something was going on when they looked out the window — and at their Google Maps apps.